Stephen Siller Tunnel to Towers Foundation (T2T) serves both first responders who have died in the line of duty (by paying off their family’s mortgage) as well as vets catastrophically-wounded while serving (by providing them with mortgage-free, smart homes customized to address their particular injury). There is a lot going on and many ways to shape the narrative to encourage donor support. We were bullish on a vouchers format because it is more interesting to donors than a straight letter package yet doesn’t have the negatives some donors associate with front-end premiums. In addition, the vouchers format provides a chance to highlight various T2T programs while giving prospects a choice of how they wish to help. This winning control package continues to generate many new donors with a high average gift and a very low Cost to Acquire (CTA). In fact, one recent campaign performed even better than break-even – a rare feat these days in acquisition!